Privacy Policy

Last updated: 16 June 2026

This Privacy Policy describes how ProGalaxy Elabs Private Limited ("Company", "we", "us", "our") treats information collected on https://www.logisticsapp.in, its sub-domains, and connected mobile apps for the product LogisticsApp. By visiting and/or using our website or app, you agree to this Privacy Policy.

LogisticsApp is a product of ProGalaxy Elabs Private Limited, an Indian company registered under the Companies Act, 2013, having its registered office at Poranki, Vijayawada, Andhra Pradesh – 521137.

Information We Collect

Contact information. We collect your name, email, mobile number, business name and address when you configure your account, along with consignment, route and order data you enter.

Payment and billing information. When you pay for our products or subscriptions we may collect billing name and address. We NEVER store your full card number or card details on our servers — card data is collected and processed by our PCI-compliant payment provider's hosted checkout.

Technical information. IP address as seen by our servers, device type, operating system version, browser, referring site, and usage analytics.

How We Collect Information

Directly from you (registration, purchases, support requests); passively via analytics and cookies; and from third parties such as integrated social-media or sign-in providers.

Use of Your Personal Information

To provide and improve the service; to contact you about purchases and support; for security and fraud prevention; for transactional communications; and, where you have not opted out, for relevant marketing.

Sharing of Information with Third Parties

We share information with service providers acting on our behalf (e.g. payment processors, hosting, messaging). Some providers may be located outside India. We may disclose information to comply with law, to protect our rights, or as part of a business transfer. We do not sell your personal data.

Cookies

This website uses cookies for traffic and sales analytics purposes. By using our website, you consent to our use of cookies. You can disable cookies in your browser settings.

Your Rights (DPDP Act, 2023)

In accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000, you have the right to access, correct, and request erasure of your personal data, to withdraw consent, and to grievance redressal.

Email Opt-Out

To stop marketing emails, email info@progalaxyelabs.com.

Grievance Officer

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the Grievance Officer is:

Updates & Jurisdiction

We may update this policy; material changes will be posted here. Any dispute over privacy is governed by the laws of India.